Privacy Policy — KBS Small Appliances

1. Information We Collect

When you place an order, create an account, or contact us for support, we may collect the following:

• Full name
• Email address
• Shipping and billing address
• Phone number if provided
• Payment information processed securely — we do not store full card details
• Order history and product preferences

When you visit our website we may also automatically collect technical data such as your IP address, browser type, pages viewed, device type, and referring URLs. This data is collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and receipts
• Respond to customer service and support inquiries
• Improve our website and product offerings
• Send marketing emails if you have opted in — you may opt out at any time
• Prevent fraud and maintain platform security

3. How We Share Your Information

KBS does not sell your personal information. We may share your data only with shipping carriers to fulfill your delivery, payment processors to complete your transaction securely, and service providers who help us operate our website such as analytics or email platforms. All third-party partners are required to handle your data in accordance with applicable privacy laws.

4. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, maintain warranty records, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and gather analytics data. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of our site.

6. Your Rights

• Access the data we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of marketing emails at any time via the unsubscribe link in any email we send

To exercise any of these rights, contact us via our Contact page.

7. Security

We use industry-standard SSL encryption to protect your data during transmission. While we take reasonable precautions, no method of internet transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please reach out through our Contact page at kbssmallappliances.store/contact.