Contact KBS Small Appliances — We're Here to Help

What We Can Help With

• Order status and shipping inquiries
• Warranty claims and product replacements
• Troubleshooting your KBS bread maker or other appliance
• Return and refund requests
• General product questions and baking guidance
• Feedback and product suggestions

Before You Contact Us

You may find a faster answer in one of these resources. Our FAQ page covers bread maker troubleshooting, cleaning tips, warranty details, and common baking questions. Our Shipping and Returns page has full details on delivery timelines and return eligibility. Your product manual, included with every KBS appliance, also contains a troubleshooting section for common issues.

Our Support Hours

Our team is available Monday through Friday, 9:00 AM to 5:00 PM EST. We aim to respond to all inquiries within 1 business day. Messages sent on weekends will be answered the following Monday.

Warranty Support

All KBS appliances are covered by a 4-year manufacturer warranty. If your product has developed a defect or fault under normal use, please include your order number and a brief description of the issue when you reach out. We will take care of you promptly.